Technical Support Engineer

Contract: Santa Clara, California, US

Salary: $46.00 Per Hour

Job Code: 353797

End Date: 2024-10-19

Days Left: 26 days, 8 hours left

Position: Technical Support Engineer - Integrations

Location: Santa Clara, CA 95054 (Hybrid)

Duration: 12 months (Highly likely conversion to FTE)

Pay Range: $40-46/hr 

Responsibilities:

  • Act as a Customer Advocate providing support to users/administrators of the platform
  • Resolve technical cases created by customers seeking help to understand or troubleshoot unexpected behaviors or answer technical questions about the software and platform
  • Analyze data to isolate potential causes of issues
  •  Collaborate with others to accomplish personal and group goals

Must-Haves:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Web Services experience (SOAP/REST)
  • Networking fundamentals (TCP/IP, Ping, Telnet)
  • Scripting and familiarity with a programming language (JavaScript preferably)
  • Relational databases concepts (MySQL preferably)

Nice to Haves:

  • SSO and authentication
  • Understanding of Email Troubleshooting (e.g., O365, Exchange)
Job Requirement
  • Troubleshooting
  • SOAP/REST
  • JavaScript
  • Networking
  • SSO Authentication
  • MySQL/Oracle
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Ritika Jha
  • ritika.jha@collabera.com
  • 9259674322
Apply Now
Apply Now
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