Job Description

Contract: Holtsville, New York, US

Salary: $17.00 Per Hour

Job Code: 353803

End Date: 2024-10-16

Days Left: 26 days, 2 hours left

Title:IT Customer Service Representative (100% remote)
Location:Holtsville,NY 11742
Duration: 03+ months

Job duties:

Provides assistance to customers during all phases of the inventory process.
Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
Prepares and enters required client information/requests into department’s database to document customer interaction and resolution.
Works under close supervision to answer questions regarding company products and services.
Directs callers to appropriate resources
Escalates complex questions to more senior representatives

Requirements:

Recruiter

Phone

ANAND VYAS

anand.vyas@collabera.com

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