About the Role:

• We are seeking a detail-oriented and customer-focused individual to join our team as an Intake Coordinator.
• The primary responsibility of this role is to provide intermediate-level intake and administrative services for patients being admitted to the hospital or receiving outpatient services.

Responsibilities:

• Interview patients to obtain demographic information
• Verify insurance eligibility and obtain insurance authorization
• Input patient registration information into computer system
• Provide accurate information to patients and outside entities
• Discuss financial arrangements with patients and family members
• Direct patients to correct locations and arrange patient transport
• Maintain patient charts and inventory of supplies
• Participate in process improvement initiatives
• Serve as an onboarding resource for new patient services staff

Education Qualification:

• High School diploma or GED

Required Skills:

• Knowledge of patient registration procedures and documentation -
• Knowledge of medical insurance claims procedures
• Skill in using personal computers and software applications
• Interpersonal and customer service skills
• Verbal and written communication skills
• Ability to obtain patient demographic information and verify insurance eligibility
• This job description is intended to outline the essential functions of the role.
• Management reserves the right to assign or reassign duties as needed.
• The ability to perform all essential duties, commitment to customer service, integrity, and teamwork are essential for this position.