Key Responsibilities:

• Execute and verify data transfer, consolidation, and processing tasks as assigned.
• Manage and organize large datasets (up to terabytes of data) across local, cloud, and other data repositories.
• Communicate project status, escalate issues, and provide regular updates to leadership.
• Reconcile project resource availability with timeline demands, escalating deviations when necessary.
• Document and record all activities for accurate reporting and measurement of tasks performed.
• Assist in automating data management processes where possible.
• Handle routine forensic data collections using industry-standard tools (NUIX, Celbrate, FTK Imager).

Competencies:

• Strong organizational skills and the ability to manage large volumes of data.
• High attention to detail and a structured approach to problem-solving.
• Familiarity with Windows operating systems, SQL databases, and MS Office Suite (Word, Excel, PowerPoint).
• Ability to translate complex technical information into non-technical language.
• Strong interpersonal and communication skills (both written and verbal).
• Ability to follow and document departmental processes and procedures accurately.
• Capacity to perform repetitive tasks efficiently while being open to learning new skills.

Desired Skills:

• MS O365 support, computer imaging, and PC repair.
• Experience with project management, data management, or automation tools is a plus.
• Familiarity with forensic software (e.g., NUIX, Celbrate) is beneficial but not required—training will be provided.

Minimum Qualifications:

• Associate’s Degree in Computer Science or related field, or 2-3 years of relevant IT experience (corporate or support-related).
• Minimum of 2 years of experience in a corporate IT or computer support field, preferably within a legal or eDiscovery environment.

Nice-to-Have Skills:

• Experience in eDiscovery, forensic data management, or cybersecurity is a plus.
• Experience with SQL databases or any programming knowledge to assist with automating data management processes.