Technical Customer Support

Contract: Remote, New York, US

Salary: $18.00 Per Hour

Job Code: 353988

End Date: 2024-10-18

Days Left: 27 days, 16 hours left

We Are Hiring !
 
 
100% Remote Role

Client: Manufacturing

Title: Technical Customer Support

Location: 100% Remote

Duration: 03 Months

 
 
Job duties:
  • Provides assistance to customers during all phases of the inventory process.
  • Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
  • Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
  • Prepares and enters required client information/requests into department’s database to document customer interaction and resolution.
  • Works under close supervision to answer questions regarding company products and services.
  • Directs callers to appropriate resources
  • Escalates complex questions to more senior representatives
Requirements:
  • HS Diploma and College background required.
  • Light IT background preferred.
  • Prior customer service experiences a must.
  • Excellent communications skills.
  • Computer literate; exposure to Windows environment.
  • Worked remote previously preferred
  • Flexible availability (especially weekends) a plus
Job Requirement
  • Technical Customer Support
  • IT Customer Service
  • Troubleshooting
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Pradeep Jadoun
  • pradeep.jadoun@collabera.com
Apply Now
Apply Now
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