Industry: Banking & Financial 

Duration: 12 months

Location: Charlotte, NC

• Contact travelers and/or delegates if documents or contents are missing or noncompliant with travel policies
• Monitor the Global Travel Risk mailbox and respond to all inquiries in a timely and professional manner
• Utilize third-party risk platforms to monitor for incidents that could impact the business travelers globally; follow existing protocols to communicate with travelers and report status to key stakeholders and incident management entities
• Support crisis management operations during major incidents as required, including after normal business hours
• Compile and disseminate Travel Risk Advisories as required
• Provide travel risk support to major company events as required
• Fulfill responsibilities related to the maintenance and publication of country risk ratings and hotel security assessments
• Collaborate with internal and external partners to facilitate information sharing, identify and understand requirements, and seek opportunities to improve process efficiency
• Review travel requests and itineraries to elevated risk destinations to ensure compliance with all applicable policies and procedures

• Strong written and verbal communication skills; ability to communicate in a concise and professional manner
• Experience with MS Office products (Word, Excel, PowerPoint, Outlook)
• Academic or professional background in international affairs, intelligence, travel risk, or corporate security
• Willingness and ability to work outside of normal business hours during times of crisis or as otherwise directed
• Prior experience supporting a global travel, travel risk, or corporate security program for a multinational corporation
• Experience utilizing third-party travel risk platforms such as Crisis24/Worldcue, Everbridge Travel Protector, or International SOS
• Familiarity with global risk and/or intelligence vendors such as Everbridge, Sibylline, Intelligence Fusion, Factal, Crisis24, etc.
• Familiarity employing mass communication technologies to communicate during incidents or crises