Bilingual Customer Service Representative

Contract: Austi, Texas, US

Salary: $18.00 Per Hour

Job Code: 354170

End Date: 2024-10-23

Days Left: 4 days, 17 hours left

Responsibilities:
  • Must be bilingual with the ability to read, write and speak and Spanish proficiently.
  • This role provides unbiased assistance to Medicaid clients with questions regarding eligibility, medical claims status, and other program questions in English and Spanish. 
  • Assists with problem resolution, as needed. 
  • Responds to phone inquiries in a prompt, courteous and concise manner.
  •  Documents all encounters in clear and concise online logs. 
  • Transfers callers to other Call Center units as needed. 
  • Meets individual performance standards. 
  • Performs other duties as may be assigned by management. 
  • Attains and maintains strict required attendance and performance metrics.
Education :
  • High School Diploma/GED
 
Job Requirement
  • Calling
  • Bilingual
  • Medical
  • Customer service
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shikha Singh
  • shikha.psingh@collabera.com
  • 9739937245
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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