Position Details: 

Client: Manufacturing

• Shipping Specialist
• FedEx software experience.
• International shipping experience and customs knowledge.
• Freight shipment experience.

• Provide freight quote as requested
• Generate Proforma Invoice as requested
• Prepare shipping and export documentation required for international shipments.
• Coordinate with sales/customer service team to promote accurate and timely processing of orders for
• customers
• Ensure compliance with safety, security, regulatory, and company policies
• Communicate with sales/service and other functional areas to resolve customer problems in a timely manner
• Provide support to Sales/customer service team
• Perform other tasks within the SRI team, as and when needed
• Maintain international customer profile and relevant customer information as well as task specific SOP's

• Service-oriented and able to resolve customer grievances.
• 5+ years’ experience in a related field
• FedEx shipping software experience.
• International shipping experience and knowledge of customs requirements.
• Proficient in MS Office applications, especially Excel
• Preferably DOT/DG certified
• Quick critical thinking and problem-solving abilities
• Excellent verbal and written communication skills
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent organizational skills and ability to prioritize work
• Good collaboration and teamwork abilities
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and
• outside of the organization.
• High School diploma or GED required, with a college degree preferred