Call Center Agent

Contract to Hire: Dallas, Texas, US

Salary: $22.00 Per Hour

Job Code: 354926

End Date: 2024-11-13

Days Left: 24 days, 0 hours left

Note:
  • The position is Hybrid (1 week in the office and 1 week working from home after a month of in-office training).
  • This is a HIGH VOLUME call center role.
Position Details:
  • Position: Customer Service Representative 2
  • Industry: Banking/Financial Services
  • Job duration: 3 months (Possible Extension)
  • Location: Dallas, TX 75202 (Hybrid - 1 week in the office and 1 week working from home after a month of in-office training)
  • Training Shift: 8 AM - 4:30 PM CST – Monday to Friday - First two weeks on the job and will need to be in the office for the first month on the job.
  • Working Schedule: Monday – Friday (Any 8 hours between 7 AM - 8 PM CST) with some Saturdays (8 AM to 6 PM CST)
  • Parking Charges: $9 - $18/day
  • Pay Rate: Flexible/Negotiable
  • Tentative Start Date: 11/04/2024
Roles and Responsibilities:
  • Support Customer Service; proactively seek ways to improve processes.
  • Front inbound calls and make outbound calls to customers looking for new mortgage financing.
  • Perform moderately complex customer support tasks.
  • Receive direction from supervisor and escalate non-routine questions.
  • Interact with client personnel on a range of information. 
Required Skills:
  • Looking for talented individuals who have excellent communication and professional phone skills.
  • Experience handling a high volume of inbound and outbound calls in a call center environment.
Job Requirement
  • Call Center
  • Call Handling
  • Inbound calls
  • Outbound calling
  • Call Center Agent
  • Call Center Rep
  • Customer Service
  • Customer Support
  • Customer Care
  • Customer Advisor
  • Customer Advocate
  • Chat Support
  • Phone Handling
  • Phone Support
  • Collections
  • Call-Center
  • Communication Skills
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Indranil Kundu
  • indranil.kundu@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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