Production Support Analyst

Contract: charlotte, North Carolina, US

Salary: $56.00 Per Hour

Job Code: 354934

End Date: 2024-11-13

Days Left: 23 days, 23 hours left

Position Details:
Industry: Banking Financial Client
Location: Charlotte, NC (Hybrid Schedule)
Job Title: Production Support Analyst
Duration: 12 months (Possible for extension)

Job Specification:

Day-to-Day:

  • Review logging and troubleshoot application issues.
  • Perform root cause analysis and restore service quickly.
  • Collaborate with infrastructure, development, and testing teams.
  • Proactively monitor production environment and manage end-user relationships.
  • Support nights/weekends for on-call coverage and release events.

 

Must Haves:

  • 2+ years of financial application support experience.
  • Experience with Splunk and/or Dynatrace.
  • Strong UNIX/LINUX and Windows server administration skills.
  • Knowledge of Java, Spring Boot, Kafka, Cockroach, Redis.
  • Previous use of Remedy and JIRA.
  • Strong analytical and troubleshooting skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a complex environment.

 


All the interested application can directly apply to shivani.soni@collabera.com

Job Requirement
  • Splunk
  • production support
  • support
  • supporting
  • application
  • dynatrace
  • unix
  • linux
  • #Windows server
  • Windows server
  • application issue
  • application issues
  • troubleshoot
  • troubleshooting
  • remedy
  • jira
  • application support
  • #production support
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shivani Soni
  • shivani.soni@collabera.com
Apply Now
Apply Now
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