About the Role:

• We are seeking a to join our team.
• The ideal candidate will be responsible for receiving, evaluating, and answering customer inquiries via phone or correspondence in a timely manner.
• This role requires working within established guidelines and may involve tasks such as payroll processing, administrative support, or data coordination.

Responsibilities: -

• Receive and respond to customer inquiries promptly and professionally
• Follow established guidelines and procedures to address customer needs
• Utilize knowledge of operational or administrative processes to complete tasks efficiently
• Identify and implement solutions to non-standard problems
• Complete various operational or administrative assignments under limited supervision Communicate effectively with other departments and external organizations

Education Qualification: -

• High school education or equivalent
• Secondary education, vocational training, or on-the-job training may be required - No degree required

Required Skills: -

• Strong communication skills
• Ability to work within established guidelines Knowledge of operational or administrative processes
• Problem-solving skills
• Ability to work under limited supervision
• Ability to handle potentially sensitive information with discretion