Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 355033

End Date: 2024-11-16

Days Left: 23 days, 23 hours left

We Are Hiring!
 
Detailed Job Description:            
 
Client: Health Care Industry
Title: Customer Service Representative 
Location : Austin, Texas 78727 
Duration: 11+ months
 
About the Role:
  • This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
  • Assists with problem resolution, as needed.
  • Responds to phone inquiries in a prompt, courteous, and concise manner.
  • Documents all encounters in clear and concise online logs.
  • Transfers callers to other Call Center units as needed.
  • Meets individual performance standards.
  • Performs other duties as may be assigned by management.
  • Attains and maintains strict required attendance and performance metrics.
Job Requirement
  • Inboundcalling
  • Outboundcalling
  • communication
  • Documentation
  • Enrollement
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Riya Kumari
  • riya.kumari@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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