Customer Service Representative

Contract: Austin, Texas, US

Salary: $22.00 Per Hour

Job Code: 355062

End Date: 2024-11-17

Days Left: 24 days, 23 hours left

Detailed Job Description: 

Title: Bilingual Customer Service Representative (English and Spanish)

Location: AUSTIN, TX, 78727

Role: 100% Onsite 

Duration:11 Months  

Client: Healthcare 

Responsibilities: 

  • Respond to phone inquiries from Medicaid clients in a prompt, courteous, and concise manner 
  • Assist with problem resolution as needed 
  • Document all interactions in clear and concise online logs 
  • Transfer callers to other Call Center units when necessary 
  • Meet individual performance standards and metrics 
  • Perform other duties as assigned by management 
  • Maintain strict attendance and performance requirements 

Education Qualification: 

  • High school diploma or equivalent 

Required Skills: 

  • Strong communication skills 
  • Customer service experience preferred
  • Proficient in English and Spanish 

 

Job Requirement
  • Customer Service Representative
  • CSR
  • Inbound Calling
  • Outbound Calling
  • Health Care
  • Medicad
  • Spanish
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Sneha Samanta
  • sneha.samanta@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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