DevOps Engineer

Contract: Houston, Texas, US

Salary: $35.00 Per Hour

Job Code: 355409

End Date: 2024-11-29

Days Left: 5 days, 23 hours left

Title: End User Support Specialist I
Location: Puyallup, WA 98372
Travel: 60%+ - will be supporting 13 different sites
Schedule: Fully onsite
Duration: 6 month CTH
 
Day-to-day:
  • Travel to different sites and support about 130-140 users
  • Resolving urgent tickets using ServiceNow (~20 tickets a week)
  • Onboard new users (at least 2 per month)
    • Licensing, system checks, etc.
  • Checking in with leadership to ensure user satisfaction
    • Leaders; district president, regional manager, site leads, etc.
  • Displaying customer service skills
 
Must-haves:
  • 2 years of experience providing tier 1/tier 2 support (okay with one year- especially if a strong organization and tenured)
  • Strong technical background
  • Customer service oriented
  • Positive attitude that is eager to work
  • Familiarity with ServiceNow, Bomgar, AD, SCCM, Delinea, any MDM softwares
  • MS Shop; O365, Teams, etc.
  • Education is not required
Job Requirement
  • ServiceNow
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Nisha Sharma
  • nisha.rsharma@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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