Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 355417

End Date: 2024-11-29

Days Left: 15 days, 13 hours left

100% Remote for Austin, Texas

 

  • Responsibilities:  Provide unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions
  • Assist with problem resolution as needed 
  • Respond to phone inquiries in a prompt, courteous, and concise manner
  • Document all encounters in clear and concise online logs
  • Transfer callers to other Call Center units as needed
  • Meet individual performance standards
  • Perform other duties as assigned by management 
  • Attain and maintain strictly required attendance and performance metrics Education
  • Qualification: High school diploma or equivalent Required Skills: Excellent communication skills
  • Strong customer service orientation
  • Ability to work in a fast-paced call center environment
  • Proficient in data entry
  • Ability to meet performance standards and metrics
Job Requirement
  • Insurance
  • Medical
  • Customer service
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shikha Singh
  • shikha.psingh@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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