Scheduling Coordinator

Contract: Charlotte, North Carolina, US

Salary Range: 16.00 - 17.00 | Per Hour

Job Code: 355438

End Date: 2024-11-10

Job Status: Expired

This Job is no longer accepting applications

Position Details:
Industry: Insurance
Title: Scheduling Coordinator
Location: Remote
Pay Range : $16.00/hr - $17.00/hr
Duration: 3 Months (Possible Extension / Conversion)
Shift: Monday- friday8-4:30pm ET

Job Description:
Responsible for coordinating and scheduling patients for services at various ophthalmology practices in a timely, professional, and courteous manner using scripting and the scheduling guidelines established by the practices.


Essential Functions:

  • Receives patient calls in a high-volume call center environment and is responsible for scheduling the patient with the correct type of provider.
  • Utilizes various systems to determine appointment availability and schedule the appropriate appointment.
  • Collects all relevant patient demographic information including insurance coverage, patient medical history etc.
  • Can educate the patient on referral process and arrange for any diagnostic testing.
  • Has fundamental understanding of the treatment protocols and specialty providers involved in managing diseases of the eye and vision care.
  • Maintain patient confidentiality.
  • Taking on any other responsibilities assigned by the manager

Required:

  • 2 years of experience in a Healthcare-Related field.
  • Strong customer orientation and servicing skills
  • Bilingual: English and Spanish

 

Job Requirement
  • Scheduling Coordinator
  • Scheduler
  • call center representative
  • Customer Service Representative
  • CSR
  • Customer Support
  • Calling
  • Patient Representative
  • Medical Representative
  • Medical
  • Healthcare
  • Insurance
  • Health
  • Pharmaceutical
  • Hospital
  • Spanish
  • Spanish Expert
  • Bilingual
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Umang Saxena
  • umang.saxena@collabera.com
This Job is no longer accepting applications
Apply Now
close-icon

©2024 Collabera. All rights reserved.