Job Description

Contract to Hire: Dallas, Texas, US

Salary: $22.00 Per Hour

Job Code: 355845

End Date: 2024-12-13

Days Left: 18 days, 11 hours left

· Note:

The position is Hybrid (1 week in the office and 1 week working from home after a month of in-office training).
This is a HIGH VOLUME call center role.

Position Details:

Position: Customer Service Representative 2
Industry: Banking/Financial Services
Job duration: 3 months (Possible Extension)
Location: Dallas, TX 75202 (Hybrid - 1 week in the office and 1 week working from home after a month of in-office training)
Training Shift: 8 AM - 4:30 PM CST – Monday to Friday - First two weeks on the job and will need to be in the office for the first month on the job.
Working Schedule: Monday – Friday (Any 8 hours between 7 AM - 8 PM CST) with some Saturdays (8 AM to 6 PM CST)
Parking Charges: $9 - $18/day
Pay Rate: $19.38/hour
Tentative Start Date: 12/09/2024

Roles and Responsibilities:

Support Customer Service; proactively seek ways to improve processes.
Front inbound calls and make outbound calls to customers looking for new mortgage financing.
Perform moderately complex customer support tasks.
Receive direction from supervisor and escalate non-routine questions.
Interact with client personnel on a range of information.

Required Skills:

Looking for talented individuals who have excellent communication and professional phone skills.
Experience handling a high volume of inbound and outbound calls in a call center environment.

Recruiter

Phone

Gayatree Dash

gayatree.dash@collabera.com

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.