Technical Support

Contract to Hire: Chandler, Arizona, US

Salary: $23.00 Per Hour

Job Code: 356045

End Date: 2024-12-19

Days Left: 26 days, 5 hours left

Job Title: Technical Support
Industry: Banking
Location: Chandler, AZ 85224
Duration: 12-month contract with potential for extension or hire
Pay Range: $21/hr to $23.5/hour 
Shift: Mon-Fri, 8 AM - 5 PM

Responsibilities:

  • Provide exceptional customer care and IT support via phone/chat in a fast-paced environment.
  • Troubleshoot MS applications, proprietary systems, and hardware/software issues.
  • Document tickets accurately and escalate unresolved issues.
  • Meet performance targets and core quality metrics.

Requirements:

  • Strong communication, multitasking, and organizational skills.
  • Familiarity with Windows 10/11, Office 365, VPN, and Cisco AnyConnect.
  • Experience with ITSM tools like Remedy is a plus.
Job Requirement
  • technical support
  • desktop support
  • it support
  • Help Desk
  • Service Desk
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Mebin Joseph
  • mebin.joseph@collabera.com
  • 9733817026
Apply Now
Apply Now
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