Department:

• Value Office Delivery & Engagement

Describe your department – size, structure, team culture:

• 100+ full-time employees working in a hybrid environment
• Supporting Personal & Commercial Banking projects
• Culture is supportive, practices psychological safety, encourages agile and growth mindset

What program/technology/software knowledge is essential for this role?

• Jira
• Confluence, Mural
• SharePoint
• MS Office – Word
• Excel
• PowerPoint
• MS Visio

Position Purpose:

• Responsible for using best practice PMO methodology to create a project plan to the fit the stakeholders/sponsor’s needs, clear articulation of outcomes, service level agreements and metric as well as developing a schedule to ensure project completion.
• Must be accountable for comprehending the project scope and project objectives to effectively coordinate the activities of the team members and ensure completion of the project timeline.
• Assemble a team, outline individual responsibilities and provide on-going direction.
• Typical project scope will include managing a large project or several smaller projects.

Key Accountabilities:

• Fully accountable for team engagement to achieve deliverables and project outcomes
• Act as escalation point to resolve issues, conflicts and remove barriers
• Manages project scope/requirements changes, multiple and competing demands and priorities determining and conveying impact on budget, time and risk using appropriate fact-based metrics/assumptions
• Provide consulting and guidance on project initiatives including business case preparation and developing creative/alternative approaches to problem resolution
• Promote innovative or improved methods to get the work done and implements best practices
• Supervise project closure initiatives, such as client satisfaction survey and closure analysis
• Manage ongoing communication of project status, completing the monthly Project Status Reports and escalating issues to the stakeholders, Sponsor(s), and senior management

Knowledge and Experience:

• Bachelor degree
• PMP certification would be an asset
• 5-9 years experience managing small to medium sized projects
• Experience following project management best practices and methodologies
• Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics

Skills and Competencies:

• Advanced verbal and written communication skills
• Ability to develop project plans
• Manage individual deadlines and goals
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
• Advanced proficiency with all MS Office applications, MS Project and/or Visio

Attributes:

• Highly organized with good time management skills
• Customer service orientated, and strong interpersonal skills
  Conceptual thinker
• Analytical thinker with creative problem solving skills and attention to detail
• Ability to thrive in a fast-paced, detail oriented environment