Customer Service

Contract: Livermore, California, US

Salary: $21.00 Per Hour

Job Code: 356409

End Date: 2025-01-02

Days Left: 9 days, 3 hours left

Customer Service role in Livermore, CA and Temecula, CA

Responsibilities:

  • Communicate with up to 50 patients daily via phone and email professionally.
  • Address inquiries about patient statements, billing, and general questions.
  • Reconcile patient accounts to ensure statement accuracy.
  • Demonstrate knowledge of Medicaid, Medicare, and commercial insurances.
  • Interpret Explanations of Benefits (EOB) and Remittance Advice (RA).
  • Explain billing statements and methodologies clearly.
  • Assist in monthly closing by ensuring all information is entered into the system.
  • Process credit card payments and monitor hardship applications.
  • Follow all HIPAA guidelines.

Qualifications:

  • High school diploma or equivalent required.
  • Strong verbal and written communication skills.
  • Knowledge of Revenue Cycle Customer Billing.
  • Previous Customer Service/Call-center experience
  • Strong customer service skills and professional demeanor.

Preferred Qualifications:

  • Secondary education or Medical Certification.
  • Experience in the healthcare industry.
  • Familiarity with CRM tools and analytics.

Pay Range:

$18/hr to $21/hr (Without any benefits)

Job Requirement
  • CRM
  • Customer service
  • Call
  • Calling
  • Insurance
  • billing
  • patient
  • collection
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Anwesha Mohapatra
  • anwesha.mohapatra@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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