Position Details: 

Client: Banking 

Title: Wholesale Lending BA 

Location: Tampa, FL 33610 Hybrid 

Duration: 12 months + Possible extension 

Schedule:  Shift hours: Basic Business Hours 

Start Date: ASAP 

Pay Range: $60/hr - $63/hr

Job Description: 

• ICM Lending Transformation is looking for a highly skilled and dynamic Transformation Manager (Program Management Lead) as part of the Target Operating Model project.  

• Role includes working closely with various departments for collecting, processing, and analyzing data to support data-driven decision-making as part of the transformation projects.  

• Strong analytical skill is a pre-requisite for the role, with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.  

• Candidates should possess excellent communication skills, with the ability to present complex information in an accessible manner. 

Responsibilities: 

• Support the broader Lending Transformation Program (and stakeholders from Global Loan Operations and Transaction Management) on the design and implementation the program’s target operating model 

• Assist in the planning and execution of transformation projects, ensuring they are delivered on time, within scope, and within budget. Track project progress, manage risks, and escalate issues as needed.  

• Collaborate with project managers, developers, and other team members to ensure successful project delivery 

• Analyze data to support decision-making and identify trends that may impact transformation initiatives.  

• Create reports, dashboards, and presentations to communicate findings and recommendations to stakeholders.
• Work with management to prioritize business and information needs 

• Lead working group calls to deliver organizational or process change 

• Support the establishment and delivery of project governance, including preparation of materials 

• Support program communication including internal stakeholders and communication 

• Establish strong relationships with stakeholders across the bank at all levels, businesses, and locations 

• Appropriately assess risks when making business decisions, using sound ethical judgment, while complying with both the bank policy and applicable laws, rules, and regulations 

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. 

• Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness. 

• Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. 

• Oversees program plans meet business needs as described in the program initiation documents. 

• Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones. 

• Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives. 

• Ensures all areas of the program are appropriately staffed. 

• Monitors program commitment from those assigning resources. 

• Escalates program risks to the Program Director, or Program Sponsor, when appropriate. 

• Creates the program risk management plan. 

• Works with procurement team to create, administer, track, and eventually close program contracts. 

• Makes recommendations for training and development needs for assigned personnel. 

• Directs area supported through responsibility for delivery of end results and shared responsibility for budget management, accountable for resource planning. 

• Ensures essential procedures are followed and contributes to defining standards. 

Skills and Competence: 

• 6-10 years of experience in Wholesale Lending, Loan Operations, Transaction Management, business and data analysis 

• Successful project and program management of complex work efforts with broad set of stakeholders, ability to gain consensus among project team and stakeholders and drive initiatives to completion effectively 

• Excellent oral and written communications skills; must be articulate and persuasive 

• Should demonstrate a commitment to quality and attention to detail 

• Management and facilitation to achieve objectives, with both local and remote teams 

• Strong organizational leadership and influencing skills 

• Capable of prioritizing and multi-tasking in a dynamic environment 

• Self-directed and motivated 

• Ability to deal with imperfect information and drive to successful conclusion 

• Excellent organization skills; must be able to manage disparate tasks, project plans and ad hoc requests 

• Strong analytical, strategic thinking and communication skills - must have the ability to synthesize, develop and present clear and concise recommendations 

• Works well under pressure and in tight deadlines 

• Highly proficient with Products like Word, Excel, Power Point, and Visio 

Education: 

• Bachelor’s degree in Business Administration, Statistics, Mathematics, or a related field, Master’s degree preferred 

• Related project management certification preferred