Position Details:

• Operations Personnel Analyst performs moderately complex and varied assignments. Most of the impact is related to quality of execution.  
• Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise.  
• Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards.  
• The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function.  
• Exchanges moderately complex information with others. Applies research, information gathering and analysis skills to factual information.  
• Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.

• Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal customers.
• Works on complex projects.
• Supports an expansive array of products/services.
• Demonstrates technical/administrative expertise.
• Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 1-3 years relevant experience
• Loan servicing/processing experience preferred.
• Proficient with MS Excel
• Requires sitting at a computer, the majority of an 8-hour shift.
• May assist with pulling files or re-filing.