Job Description:

About the Role:
Join our Structural Heart Division as a Regulatory Affairs Associate, where you will play a pivotal role in managing and resolving complaints related to adverse events, malfunctions, and customer feedback. This entry-level position is ideal for motivated individuals looking to grow their career in the medical device industry.

Key Responsibilities:

• Document, code, and analyze complaints to identify trends and maintain compliance with regulatory standards.
• Handle complaints from sales teams, customers, and healthcare professionals, ensuring timely and accurate resolution.
• Collaborate with cross-functional teams to manage complaint files and follow established procedures.
• Apply time management skills to meet deadlines and effectively manage workload.
• Assist in coding complaints and drafting detailed procedure descriptions.

Qualifications:

• Education: Bachelor’s degree required; a degree in Sciences is preferred.
• Experience:
  • 1–3 years of experience in a related field.
  • Complaint handling experience is a plus.
  • Regulatory, clinical, medical, or QA experience is advantageous.
  • Customer service, claims processing, or high-volume workload experience is beneficial.
• Skills:
  • Proficiency in Office Suite.
  • Strong adaptability, motivation, and self-teaching ability.
  • Exceptional time management and organizational skills.

Preferred Experience:

• Exposure to the medical device industry.
• Familiarity with regulatory and quality assurance standards.

Pay Range : $27/hr. - $33/hr.