Job Title: Technical Support Tech I

Duration: 6+ months

Location: New Albany, OH

Pay Rate Range: $20 - $23

Schedule: Weds-Saturday 9pm-7am EST, 40 hrs/wk. No OT. 100% onsite

Job Description:

• For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies.
• The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
• You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision.
• This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously.
• Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.

Required Skills:

• Familiarity with Laptop or Desktop internal hardware installation (or replacement) and testing.

Years of Experience:

• 1 year