Customer Service III

Contract: Lake Forest, Illinois, US

Salary Range: 19.00 - 20.00 | Per Hour

Job Code: 357139

End Date: 2025-01-26

Days Left: 23 days, 8 hours left

To discuss more about this job opportunity, please reach out to Himanshu Kumar Singh(LinkedIn URL - https://www.linkedin.com/in/himanshu-kumar-singh-57b782258/), email your updated resume at Email - himanshu.ksingh@collabera.com or give me a call at (425) 403-0902. Thank you!
 
Pay Range: $19 - $20/hour
 
Position Details:
Industry: Medical Device
Duration: 12 months [+ possible months extension] 
 
Job Roles & Responsibilities: 
  • 3-5 year of experience is required and a 4-year equivalent college degree.
  • Takes inbound/outbound calls and emails to provide information to health care customers.
  • Utilizes a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality.
  • Can organize and handle calls and emails with speed and accuracy.
  • Can work with complex computer applications and resource materials.
  • Must be able to multitask and use critical thinking skills.
  • Must have proven skills in the following PC software products (Excel, Outlook, Word, Teams).
  • Preferred having SAP or some ERP experience and some background in the healthcare industry.
  • Ability to problem solve and critically think .
  • Able to multitask between different platforms, able to jump back and forth between customer calls and emails.
  • Basic computing skills and understanding of frequently used computer systems.
  • Must be able to follow standard operating procedures, but also know when to ask for help.
  • Must understand the culture and be a good team player.
Job Requirement
  • Inbound
  • Outbound
  • Calls
  • email
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Himanshu Singh
  • himanshu.ksingh@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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