Job Description

Contract: Toronto, Ontario, CA

Salary Range: 22.00 - 27.00 | Per Hour

Job Code: 357284

End Date: 2025-02-12

Days Left: 27 days, 15 hours left

Position Details:

Title: Bilingual Support Analyst (L1)

Type (Contract, C2H, Perm): 6+ month contract

Location: Canada- Remote- EST hours

Interview Process: 1 Round

Compensation: $22-$27/hour

Day to Day Responsibilities:

Taking 25-30 calls/day lasting an average of 10 minutes.
Assisting store associates and some corporate associates
Overseeing tickets that are open and closing them once issues are resolved
Collaboration with the rest of the team for help with tickets, using Teams to communicate with team members and resolve issues

Must-Haves:

Pluses:

Recruiter

Phone

Kavin Nilavu Thatha Manji Sivananthan

kavin.nilavu@collabera.com

9738595453

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