Position Details:

Client: Fortune 500 (Banking / Financial Giant)

Job Title: Operations Processor 3

Duration: 06 months (With possible Extension)

Location: Tempe, AZ 85282(Onsite)

Shift: Mon - Fri

Pay range: $20-21/Hr

Job Responsibilities:

• Completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance.
• Use technical expertise in the designated area and resolve escalated issues.
• Provide feedback and present ideas for improving or implementing processes and customer support. Perform complex operational and customer support initiatives within Operations functional area.
• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures.
• Apply technical knowledge and expertise to perform work and action requests.
• Provide subject matter expertise and interpretation of procedures to staff. Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Interact with internal customers.
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.

Required Qualifications:

• Computer savvy, there are programs the team will be trained on and are basic to the specific work
• Quality controls and production with good quality is important
• Processing statements, folding/inserting
• Processing checks-Mail room experience is a plus
• The flexibility in the schedule is a large factor, please be sure the candidates understand that work can be tedious at times