Job Description

Contract: Jacksonville, Florida, US

Salary Range: 25.00 - 28.00 | Per Hour

Job Code: 357461

End Date: 2025-02-08

Days Left: 2 days, 4 hours left

Pay Range: $25 - 28/hr

Day-to-Day:

Handle inbound client inquires with patience, quality, and client delight
Receive and respond to requests received by email, chat or phone
Provides resolution for requests received via phone, chat or email; Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight
Conduct limited research and respond to client and be able answer questions and inquiries
Utilize the various bank systems to support client’s requests.

Must Haves:

3-5+ years’ experience with customer service in enterprise banking or financial call center environment
Strong soft skills – “client delight” focused
Multitasker, especially between computer systems
Receptive to feedback, growth minded, trainable, willing to learn.
Proactive communication – on time, engaged.
Self-motivated – works independently.

Preferred:

Recruiter

Phone

Saurabh Bera

saurabh.bera@collabera.com

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