Job Description

Contract: Jacksonville, Florida, US

Salary Range: 25.00 - 28.00 | Per Hour

Job Code: 357529

End Date: 2025-02-09

Days Left: 3 days, 11 hours left

Location: Phoenix, AZ/ Jacksonville, FL/ Chicago, IL

Position: Customer Service Representative

Duration: 6 month contract

Pay Range: $25/hr - $28/hr

Job Description:

Required skills:

1+ years of experience working with customers.
1+ years of experience handling difficult situations with customers.
Intermediate proficiency (1-3 years of experience) in written (including grammar and spelling) and verbal communications
Comfortable receiving ongoing performance feedback and coaching.
Ability to engage with customers, begin a conversation, build rapport, and handle objections.
Comfortable receiving ongoing performance feedback and coaching.
Comfortable with ongoing change and learning new technology/processes.
Ability to analyze and resolve customer inquiries.
Ability to provide a positive customer experience through creative solutions.
At least an intermediate ability in computer skills.
Ability to navigate multiple computer systems while interacting with the customer.

Recruiter

Phone

Aditi Shrivastava

aditi.sshrivastava@collabera.com

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