We are Hiring!

Client: Healthcare

Job Tile: Customer Service Representative

Location: Austin, TX 78727

Duration: 12 months contract

Pay Range: $18/hr to $22/hr without benefits and PTO.

Responsibilities:

• Interact professionally with providers and ancillary staff to address inquiries and concerns related to provider enrollment.
• Process assigned applications and maintenance requests in a timely manner.
• Identify deficiencies in applications and work with providers to make necessary corrections.
• Respond to inquiries regarding application status.
• Contact providers via phone to resolve enrollment application deficiencies.
• Adhere to Quality Assurance program guidelines to ensure high-quality processing of applications.
• Make recommendations to management for process improvements.
• Maintain confidentiality of information in accordance with HIPAA requirements.
• Flexibility to work overtime as needed.
• Perform other duties as assigned by leadership.

Education Qualification:

• Minimum of 6 months of experience enrolling and credentialing healthcare providers.

Required Skills:

• Strong computer skills.
• Ability to meet strict deadlines.
• Attention to detail.
• Excellent communication skills.
• Problem-solving and organizational abilities.
• Ability to multitask and manage time effectively.
• Flexibility and adaptability in a fast-paced work environment.