Job Description

Remote: Baton Rouge, Louisiana, US

Salary Range: 60.00 - 66.00 | Per Hour

Job Code: 357932

End Date: 2025-01-20

Job Status: Expired

Primary Responsibilities:

Operate business and support processes for strategic customers, including marketing, revenue sharing, billing/invoicing, etc. Respond to strategic customer inquiries/issues.
Coordinate with internal stakeholders to identify retention risks and growth opportunities with strategic customers.
Collect and synthesize customer feedback to help inform business/support gaps and product roadmaps. Partner with technical support teams for ad-hoc engineering projects/engagements

Basic Qualifications:

5+ years of experience in customer-facing enterprise account management.
2+ years of experience with internal financial processes, SaaS, and/or crypto. Basic familiarity with reporting/spreadsheets and business writing.

Pay Range:

Recruiter

Phone

Prateek Mathur

prateek.mathur@collabera.com

9733816589

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