Job Description

Contract: Tempe, Arizona, US

Salary Range: 18.00 - 19.00 | Per Hour

Job Code: 357937

End Date: 2025-01-20

Job Status: Expired

Detailed Job Description:

Client: Banking and Financial

Role Title : Operations - Customer Service Representative 1

Location: Tempe, AZ 85282 (Onsite)

Duration: 12 months + Possible Extension

Schedule: Mon-Fri : (3:00pm - 11:30pm )

Start date: ASAP

Job Description:

Regularly receive direction from supervisor and escalate questions and issues. Interact with client personnel on basic information.
Required Qualifications: 6+ months of Customer Service, Financial Services, or Contact Center support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Role Description:

This person will assist Security Response Center team members with processing emergency alarm and call processing
They will perform system manipulation, placing site in a mode so alarms don't get triggered
This person will answer the calls when vendors get on site and leave site
Remote troubleshooting

Required Technology Skills:
1) Computer familiarity
2) Experience with Sure view would be preferred.

Recruiter

Phone

Sneha Agrawal

sneha.magrawal@collabera.com

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