Customer Service Representative - Remote Dallas

Contract: Dallas, Texas, US

Salary Range: 15.00 - 17.00 | Per Hour

Job Code: 358599

End Date: 2025-03-09

Job Status: Expired

This Job is no longer accepting applications

About the Role:

  • We are looking for a CSC Customer Service Rep II to join our team.
  • The role involves answering phones for public and internal customers, documenting and dispatching work requests, assisting in special projects, and monitoring environmental alarms.
  • The position requires proficiency in phone and work request dispatch responsibilities, as well as the ability to fill in for CR 1's on any shift.

Responsibilities:

  • Answering phones for public and internal customers
  • Documenting and dispatching work requests
  • Assisting in special projects 
  • Monitoring environmental alarms 
  • Assisting with workflow and assignments for patient transporters 
  • Providing feedback to leadership on process improvements and efficiencies 
  • Performing all position appropriate duties in a competent, professional, and courteous manner

Education Qualification:

  • High School Diploma/GED Equivalent

Required Skills:

  • Ability to handle difficult situations and provide conflict resolution
  • Excellent customer service skills
  • Ability to read and write in English
  • Ability to comprehend verbal and written communications
  • Experience in an administrative support role and/or customer service preferred

Pay Range:
$15 - $17.50 an Hour

Job Requirement
  • Customer Service Representative
  • Customer Service
  • documenting
  • dispatching
  • Answering phones
  • administrative
  • Healthcare
  • Hospitals
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Rohan Lazarus
  • rohan.lazarus@collabera.com
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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