Technical Support Specialist

Contract to Hire: Addison, Texas, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 359549

End Date: 2025-04-03

Days Left: 2 hours left

Position Details:
  • Position: Technical Support 
  • Industry: Banking/Financial Services
  • Job duration: 12 months
  • Location: Addison, TX USA 75001  (Hybrid)
  • Work Schedule:  Mon - Fri
Required Skills:
  • Requires 1-3 years of experience
  • Excellent Client Care / Customer Service skills.
  • Work well as a team and build relationships to the global partners.
  • Excellent organizational skills, with the ability to prioritize workload.
  • Ability to multitask and maintain focus on all areas of responsibility concurrently.
  • Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
  • Able to work in a fast-paced environment.
  • Desired Skills
  • Technology Call Center and or Customer Service experience.
  • Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
  • Hardware Support – Windows 10/11,
  • Software - MS Office suite, Office 365, SharePoint, Skype
  • Network – Citrix, VPN, Cisco AnyConnect
  • ITSM Remedy (not essential)
Job Requirement
  • Customer Support
  • Client Support
  • Help desk
  • Technical Support
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Manali Sahu
  • manali.sahu@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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