Job Description

Technical Support Specialist

Contract to Hire: Chandler , Arizona, US

Salary Range: 19.00 - 20.00 | Per Hour

Job Code: 359570

End Date: 2025-04-05

Days Left: 1 days, 2 hours left

Technical Support Specialist

Position Details:
Client: Banking
Title: Technical Support Specialist
Location: Chandler AZ, 85224
Duration: 12+ months contract (higher extension possibility)
Work Schedule: Onsite Monday - Thursday | Work-from-home on Friday Pay Range: $19/hr to $20.04/hr

Job Summary:

We are seeking a Technical Support 1 professional to provide first-line technical support for internal employees through voice and chat channels.
As part of the 24/7 Global Service Desk, you will work closely with regional and international teams to deliver exceptional client care.

Key Responsibilities:

Provide technical support via phone and chat, assisting employees with MS applications and proprietary systems.
Handle multiple live chat interactions simultaneously while maintaining high operational and quality metrics.
Troubleshoot basic hardware, software, and network issues, escalating unresolved tickets to second-line support.

Job Requirement

technical support
desktop support
it support
Help Desk
Service Desk

Reach Out to a Recruiter

Recruiter

Phone

Mebin Joseph

mebin.joseph@collabera.com

9733817026

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Technical Support Specialist

Job Requirement

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