Job Description

Technical Support Specialist

Contract to Hire: Addison , Texas, US

Salary Range: 19.00 - 20.00 | Per Hour

Job Code: 359572

End Date: 2025-04-04

Days Left: 21 hours left

Technical Support Specialist

Position Details:
Client: Banking
Title: Technical Support Specialist
Location: Addison TX, 75001
Duration: 12+ months contract (higher extension possibility)
Work Schedule: Onsite Monday - Thursday | Work-from-home on Friday Pay Pay Range: $19/hr to $20.04/hr

Job Summary:

We are seeking a Technical Support 1 professional to provide first-line technical support for internal employees through voice and chat channels.
As part of the 24/7 Global Service Desk, you will work closely with regional and international teams to deliver exceptional client care.

Key Responsibilities:

Provide technical support via phone and chat, assisting employees with MS applications and proprietary systems.
Handle multiple live chat interactions simultaneously while maintaining high operational and quality metrics.
Troubleshoot basic hardware, software, and network issues, escalating unresolved tickets to second-line support.

Job Requirement

technical support
desktop support
it support
Help Desk
Service Desk

Reach Out to a Recruiter

Recruiter

Phone

Mebin Joseph

mebin.joseph@collabera.com

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Technical Support Specialist

Job Requirement

Reach Out to a Recruiter

Apply Now

Apply Now