This position is for Customer Care Coordinator and it is located at Elgin, IL

Job Description

• Experience- Prior experience in a direct customer interfacing role is required.

Job responsibilities:

• The individual will be responsible for unique projects such as assisting in the updating of organizational brochures, marketing information such as videos, and support in generating presentations.
• The candidate will act as a point of contact for internal and field project management teams for EEC Si demonstrations and customer visits.
• Duties include communicating dates and managing schedules with a variety of Client and customer contacts.
• Manage the actual visits, including scheduling conference rooms, arranging meal requirements, coordinating tours, communicating details of local and Chicago and events and attractions, and greeting customers and
• Client teams.
• The position entails aspects of facility management as well. Other duties can and will be assigned as necessary to fulfill the customer experience requirement.
• The successful candidate must possess excellent interpersonal skills, a solid ability to communicate both verbally and written. Must be fluent with products, nice-to-have MS products knowledge, and possess overall strong computer skills. Must be reliable and flexible to assume and complete a variety of tasks and responsibilities.
• Knowledge in Oracle tools is a plus
• Friendly and welcoming, professional appearance and attitude, experience interacting with customers face to face and need to have intermediate level computer skills, proactive, Attention to Detail, Multitasking Abilities.
• The resource should be able to successfully schedule and host Customers visits. As well as assisting with updating customer brochures and presentation.
• working with customers and coordinating and scheduling customer events

Pay Range:

$20/hr to $22/hr (Without any benefits)