Customer Service Representative

Contract: Livermore, California, US

Salary Range: 21.00 - 23.00 | Per Hour

Job Code: 359976

End Date: 2025-04-16

Days Left: 4 days, 4 hours left

Job Description:
 
Job Overview:
We are looking for a Customer Service Representative to join our Enrollment Services team in Livermore, CA. This is a 100% onsite role where you will assist customers through the enrollment process, ensuring a seamless experience from account setup to activation.
 
Key Responsibilities:
  • Guide customers through the enrollment process, serving as their main point of contact.
  • Review costs and service details with customers to ensure clarity.
  • Provide exceptional phone-based customer service, demonstrating professionalism and empathy.
  • Retain and apply training on enrollment procedures to assist customers efficiently.
  • Maintain high attention to detail while handling multiple tasks simultaneously.
  • Ensure accurate documentation and compliance with enrollment processes.
  • Maintain reliability and good attendance to support operational efficiency.
 
Qualifications & Skills:
  • Previous customer service experience (phone-based experience preferred).
  • Strong verbal communication and phone etiquette skills.
  • Ability to learn quickly and retain information.
  • Excellent multi-tasking and attention to detail.
  • Prior experience in benefits or enrollment services is a plus.
  • Must be flexible to work shifts between 5 AM - 5 PM.

Pay Range: $21/hr. - $23/hr.

Job Requirement
  • Customer Service
  • Excel
  • Calls
  • Documentation
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Vishnu Nair
  • vishnu.nair@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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