Job Details:

• Title: Operations Support
• Client: Banking Client
• Location: Richmond, VA USA 23228 (Onsite)
• Duration: 12 Months
• Shift: Mon to Fri -  Training will take place during day time hours however the position is third shift (12:00 AM EST –8:00AM EST)
• Training hours- 8 am EST - 5 pm EST 

Roles and Responsibility:

• Operations Specialist role will entail the review and manual repair of USD Wire Transfers in a non-call based environment.
• A high level attention to detail and pattern recognition is required in order to successfully implement a strict adherence to our processes and procedures.
• Responsible for the day-to-day analysis, research and resolution of varied problems in the Global Payment Operations department.
• Functions include administering defined procedures, analysis and report generation, and exception processing.
• Coordinates the implementation of operational solutions in our non-call based environment.
• May assist in documenting, implementing, and monitoring of new processes.
• Provides guidance to associates within own unit regarding procedural, technical and/or operational changes.
• Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.

Desired Skills:

• Previous Wire experience
• Financial industry experience
• Accounting experience
• Data entry experience