Client Service Representative

Contract: Austin, Texas, US

Salary Range: 15.00 - 20.00 | Per Hour

Job Code: 360451

End Date: 2025-05-02

Days Left: 26 days, 9 hours left

Job Title:           Customer Service Representative
Location:           Austin, TX, 78727 (Onsite)
Duration:           6+ Months (Possible extension)
Pay range:         $15 - $20 Hourly
 
About the Role:
  • This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions. 
  • Assists with problem resolution, as needed. 
  • Responds to phone inquiries in a prompt, courteous and concise manner. 
  • Documents all encounters in clear and concise online logs. 
  • Transfers callers to other Call Center units as needed. 
  • Meets individual performance standards. 
  • Performs other duties as may be assigned by management. 
  • Attains and maintains strict required attendance and performance metrics.
  • Flexibility and adaptability in a fast-paced work environment. 
Job Requirement
  • Customer Service
  • Customer Support
  • Calling
  • Call center
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Dishan Shetty
  • dishan.shetty@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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