Title: Technical Analyst
Duration: 6 Months
Location: Houston, TX
Pay Rate: $40/hr

Responsibilities:

• Platform Support and Troubleshooting
• Investigate and resolve access, authentication, and user experience issues reported by employees or training staff.
• Provide technical guidance and support to training teams and end-users, ensuring a seamless onboarding experience.
• System Administration and Configuration
• Assist with user provisioning and de-provisioning via Active
• Directory and Single Sign-On (SSO) integration.
• Fundamental understanding of PS scripts and automation tools for user and data management.
• Support platform configuration, user groups, audience segmentation, and campaign setup.
• Monitor platform metrics, data flows, and system logs to proactively identify risks or inefficiencies.

Skills:

• Excellent Excel skills (e.g., VLOOKUP, pivot tables, conditional formatting).
• Familiarity with web-based system administration.
• Understanding of AD user management
  SSO troubleshooting.
• Understanding of scripting.
• Understanding of Data Integration fundamentals.