Job Description

Technical Support Specialist

Contract: NewCarlisle, Indiana, US

Salary Range: 18.00 - 20.00 | Per Hour

Job Code: 360788

End Date: 2025-05-09

Days Left: 17 days, 8 hours left

Position Details:

Client	E-commerce
Job Title	Technical Support Tech
Duration	6 Months
Location	NewCarlisle, IN

About the Role:

We are looking for a Technical Support Specialist to provide assistance to end users on various technical issues. The ideal candidate will be responsible for identifying, researching, and resolving technical problems through telephone calls, emails, and in-person requests. This role requires documenting, tracking, and monitoring issues to ensure timely resolution.

Responsibilities:

Provide technical support to end users

Identify, research, and resolve technical problems

Respond to telephone calls, emails, and personnel requests for support

Document, track, and monitor issues to ensure timely resolution

Follow pre-established guidelines and instructions

Work under immediate supervision

Report to a supervisor or manager

Education Qualification:

Associate's degree in a related area

0-3 years of experience in the field or a related area

Required Skills:

IT technical skills background

Experience with fiber optics

Knowledge of fiber connections such as MTP, MPO

Hardware troubleshooting experience

Familiarity with Cisco and Juniper switches

Job Requirement

network administrator
tech support
IT
fiber optics

Reach Out to a Recruiter

Recruiter

Phone

Vraj Bhatiya

vraj.bhatiya@collabera.com

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Technical Support Specialist

Job Requirement

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