Job Description

Contract: St.Louis, Missouri, US

Salary Range: 22.00 - 32.00 | Per Hour

Job Code: 361080

End Date: 2025-05-16

Days Left: 26 days, 1 hours left

** We are looking for Level II, Level III, and Level IV**

Must-Haves:

We need 1-4+ years of experience with hands-on support experience in an MSP environment.
Advanced technical knowledge in Windows servers, networking protocols, and endpoint support.
Solid experience with Cisco Meraki devices, network troubleshooting, and email security systems.

Day-to-Day:

Resolve escalated Tier III support tickets involving complex networking, server, or email system issues
Provide direct support and mentorship to Tier II analysts by reviewing escalated tickets.
Administer and troubleshoot networking equipment, including switches, firewalls, and wireless access points—primarily within Cisco Meraki environments.
Support and maintain M365 and GSuite environments, including account setups, email flow troubleshooting, and security/filtering tools

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For further details, kindly reach out to me at 314-710-5353 or saloni.shukla@collabera.com

Recruiter

Phone

Saloni Shukla

saloni.shukla@collabera.com

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